Unfortunately, we cannot provide support through text message at this time.
However, if you want to text message us credentials or some other piece of out-of-band confidential information, you can text +12013455668. You must reference in a ticket or other means that you sent a text message to us. As text messages are dropped into a secure location, and may not be received by the technician unless they know to look for it.
We cannot send outbound text messages and we are unable to reply to text messages. This method should only be used to send one time information to us securely and out of band.